1) How to send email confirmation in OneRes? a) ALT+E b) ALT+U c) F9+opt.4 d) F9+opt.3 2) 1 PAX is flying FRA-AGP in Light Fare. He already used option for FBAG. Which additional baggage you will propose next? a) SBAG b) MBAG c) FBAG d) TBAG 3) Number of Visa card always starts with: a) 3 b) 1 c) 2 d) 4 4) You can reserve UMNR: a) Only on direct flights b) Only on continental flights c) When kid is under 5 d) None of the anwers is correct 5) Flight: VAR-SAN. In this case: a) Warsaw is the departure city b) San Francisco is the arrival city c) It is continental flight d) None of the answers is correct 6) From TSM we create: a) TST b) PNR c) TKT d) EMD 7) What is the Free Baggage Allowance in first class on european flights? a) Carry-on 2x8 kg, Baggage 2x32 kg b) Carry-on 8 kg, Baggage 32 kg c) Carry-on 2x8 kg, Baggage 3x32 kg d) None of the answers is correct 8) YF77RT means that we: a) Fly in economy class b) Fly in business class c) Fly in premium economy class d) Fly in first class 9) Letter "O" in seats characteristics stands for: a) Occupied b) Middle seat c) Preffered d) Legroom 10) Tokyo is a hub for: a) Air Canada b) Air China c) United Airlines d) Turkish Airlines 11) What type of journey is it? a) One way b) Single Open Jaw c) Single Closed Jaw d) Step Over 12) G, E, N, Z booking classes we can find in: a) Businnes class b) Economy class c) Premium economy class d) None of the answers is correct 13) Which of the concepts is used by Lufthansa? a) Weight concept b) Price concept 14) How can we tell fare validity? a) OB date + 12M b) OB date + MX c) IB date + MX d) IB date + 12M 15) What you prefer? a) OneRes b) Caspar

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