Good morning. Craven Beauty Parlour. Beverley speaking. , Hello. Can I speak to Kim? , One moment. Who's calling, please? , It's Liz Holder here. , Hi, Liz. Oh, I'm afraid Kim's at lunch. Is it about today's appointment? , Yes. I'm going to be twenty minutes late. , No problem. I'll tell her. , Thank you very much. See you soon. , Thanks for calling. Bye. , Bye..

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