1) What is the main reason Andrew is writing to Mark? a) To invite him to visit Brazil b) To ask for advice c) To recommend a hotel d) To complain about travel 2) What does nuisance mean in Andrew's letter? a) A problem b) A good opportunity c) A kind of food d) A tourist attraction 3) Where does Mark suggest Andrew should stay? a) At a hotel b) At his family's bakery c) At his parents' house d) With school friends 4) Which sentence from Mark’s email gives directions? a) Not on vacation b) Stay with us c) Take the second turn d) Rush to the bakery 5) What kind of writing feature is “What do you suggest?” a) Giving directions b) Making a request c) Offering accommodations d) Making a complaint 6) Which phrase shows Mark’s email is informal? a) Meet at bakery b) Hope to hear soon c) Close to station d) Insist you stay 7) What does shots mean in Andrew's context? a) Small drinks b) Attempts c) Photographs d) Medical injections 8) What is the style difference between Andrew's letter and Mark's email? a) Letter formal, email informal b) Letter informal, email formal c) Both strictly formal d) Only academic vocabulary 9) Which expression ends an informal email well? a) Yours faithfully b) Hope to hear soon c) Dear Sir or Madam d) Best regards 10) What feature of spoken language does “Well, got to go now” show? a) Contractions and short phrases b) Passive voice c) Connectors and formal phrases d) Relative clauses

Understanding Informal and Formal Communication

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