1) What is assertive communication? a) Expressing needs clearly b) Avoiding conflict altogether c) Ignoring others' feelings d) Yelling to get attention 2) Passive communication often involves: a) Being aggressive b) Expressing opinions openly c) Asking for what you want d) Avoiding confrontation 3) Which describes aggressive communication? a) Listening carefully b) Yelling or blaming c) Respecting others d) Sharing feelings calmly 4) Empathy is the ability to: a) Argue effectively b) Understand others' feelings c) Speak loudly d) Ignore others' emotions 5) Active listening involves: a) Giving full attention b) Interrupting often c) Ignoring the speaker d) Thinking about your reply 6) Which is a characteristic of assertive communication? a) Respectful tone b) Avoiding eye contact c) Ignoring others' opinions d) Yelling to be heard 7) Passive communicators tend to: a) Avoid conflict b) Be assertive c) Confront others d) Express themselves clearly 8) An aggressive communicator might: a) Ask politely b) Yell or blame c) Show empathy d) Listen carefully 9) Empathy helps in: a) Avoiding communication b) Building relationships c) Ignoring feelings d) Creating conflicts 10) Active listening can improve: a) Understanding b) Disinterest c) Miscommunication d) Confusion 11) Nonverbal language includes: a) Emails b) Written messages c) Spoken words d) Body language 12) Understanding others helps to: a) Ignore feelings b) Build relationships c) Create conflicts d) Avoid communication 13) Self-advocacy means: a) Expressing your needs b) Yelling for attention c) Ignoring problems d) Avoiding speaking up 14) Laughing at others' problems shows: a) Understanding b) Lack of empathy c) Kindness d) A great sense of humor 15) Blaming others is what type of communication? a) Aggressive b) Assertive c) Passive d) Empathetic 16) Blurting out in conversations is considered: a) Impulsive & disruptive b) Thoughtful communication c) Waiting your turn d) Listening carefully 17) Interrupting others can be seen as: a) Rude behavior b) Respectful c) Polite d) Good manners 18) Which is a good way to communicate? a) Ignoring others b) Talking over others c) Listening without interrupting d) Blurting out answers 19) Which is a sign of genuine interest? a) Ignoring the speaker b) Looking away c) Maintaining eye contact d) Yelling 20) A nonverbal cue that show interest is: a) Nodding b) Looking away c) Frowning d) Crossing arms 21) Which body language indicates lack of interest? a) Crossed arms b) Facing the speaker c) Maintaining eye contact d) Open palms 22) What does looking away during conversation suggest? a) Attention b) Disinterest c) Agreement d) Engagement 23) Which gesture shows disinterest? a) Smiling b) Yawning c) Leaning in d) Nodding 24) What does minimal facial expression often indicate? a) Happiness b) Lack of interest c) Interest d) Excitement 25) What is an example of showing interest verbally? a) Yelling loudly b) Changing the subject c) Asking questions d) Ignoring others

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