Last month, the customer service agents must ... loyalty because we saw a significant increase in repeat customers., had been fostering, have been fostered, have been fostering, The project could ... by now, but there have been too many delays in the development phase., be completed, has been completed, have been completed, The company's exceptional growth rate might ... a surge in demand for our products, but we need to conduct further market research to confirm., indicating, be indicating, being indicating, The customer's dissatisfaction might not ... from our product's quality but rather from a misunderstanding of its features., has been stemming, have been stemming, had been stemming, Our company couldn't ... loyalty among customers if we haven't implemented any loyalty programs., foster, fostered, have fostered, Considering the glowing reviews, our team must ... expectations of our clients., consistently exceeding, is consistently exceeding, be consistently exceeding

Task 5a

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Customer Service Vocabulary
Customer Service Vocabulary
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business result upper-intermediate unit 5
business result upper-intermediate unit 5
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Customer Service (Business Result Pre-Int)
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business result upper-intermediate unit 7
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Level 6 Prefix Review After 6.14
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Roadmap B2+ Unit 1C exaggeration phrases for a discussion
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SPEAKOUT B1 - Unit 4: Vocabulary (success)
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