Who is making these calls?, A third party company, How many calls do we complete?, 30 calls per month, How many categories do we have?, 2 categories, How many Rate Quote calls?, 10 calls, How many Rate Quote - Complaint calls??, 20 calls, Score required for The 100 Club., 100%, US Mystery Shop Local Goal?, 94%, Global Mystery Shop Program Goal?, 90%, June Score, 90.5%, What is the 100 Club?, Recognition Program, Which month in the second quarter failed to meet both the local and global goals?, May (89.7%), How many MS calls can I receive per month?, There is no fixed number of MS calls that can be assigned per month. You may receive one or more,

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