1) When your American manager says, “Let’s catch up soon,” what does it usually mean? a) They want to discuss work immediately. b) B) They want to meet informally sometime soon. c) C) They want to stop working. d) They are criticizing your performance. 2) Which email opening sounds the most natural for U.S. business communication? a) Dear Sir or Madam b) Hello Mr. John c) Hi John d) Good morning respected colleague 3) Which version of the message is polite and professional? a) You didn’t send me the file. b) Where is the file??? c) I think the file might not have come through — could you please resend it? d) Why didn’t you send it? 4) In a meeting, what’s the best way to disagree politely? a) That’s wrong. b) I don’t think so. c) I see your point, but maybe we could consider another option d) No way, that won’t work. 5) What does “ASAP” mean in professional English? a) Always Say A Prayer b) As Soon As Possible c) Ask Someone About Plans d) After Short Action Plan 6) Which of these statements about U.S. workplace culture is TRUE? a) People usually avoid small talk before meetings b) It’s normal to use first names, even with managers c) Feedback should always be indirect. d) Titles like “Mr.” and “Mrs.” are required 7) Choose the best closing line for an email to your colleague. a) Bye-bye! b) Best regards, c) Respectfully yours d) With love 8) Your colleague says, “Could you possibly finish the report today?” What do they mean? a) It’s an order you must obey. b) It’s a very polite way of asking for something. c) They are unsure about the task d) They want you to refuse 9) 9️⃣Which message shows good chat etiquette in a work context (Teams / Slack)? a) HELLOOOO!!! ARE YOU THERE??? b) Hi Alex, just checking if you had a moment to look at the file. Thanks! c) Yo bro, send it fast! d) Where’s my update??? 10) Why do people in international teams use polite, indirect language? a) To avoid giving information. b) To make communication sound formal c) To show respect and keep good relationships d) To confuse the listener

Communication

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