1) What problem did the customer state with their iRabbit device? a) The device is speaking a rare dialect b) The device requires a pronunciation course c) The device is not configured for English d) The device does not work at all 2) What language is the iRabbit device configured for? a) English language b) Mahesh's dialect c) Queen's English d) Standard English 3) The support agent described the customer's accent as good. a) true b) false 4) What action is required if a rare dialect is detected? a) Call iRabbit customer support b) Send an email to customer support c) Repeat in standard English d) Listen to a voice-over recording 5) What was the agent's justification for recommending an accent coach? a) Because it is necessary for voice-over artists. b) To enjoy learning a new language. c) To help people with a clear accent. d) To insult the user's current accent. 6) The accent coach recommended by the support agent was Morgan Freeman. a) true b) false

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