Acknowledging difficulties, I'm sorry to hear that. It must be hard for you., I can see how that would be difficult., Helping others see the other side, Have you thought about how they might feel?, I imagine they're feeling quite …, Being there for others, I'm glad you told me. Let me know if I can help., Checking you've understood, I want to make sure I understand. Are you saying that …?, It sounds like you're feeling … Is that right?.

Empathizing

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