Maria is a nurse. Even when she feels tired and sad, she speaks kindly to patients and never shows irritation., Emotional labor, Emotional norms, During a national holiday, thousands of people gather in the main square. Everyone sings, smiles, and feels proud of their country., Collective emotions, Rituals of feelings, Leo feels angry after receiving unfair criticism. He tells himself: “Stay calm. Don’t react emotionally.”, Emotion management, Emotional norms, In Tom’s family, boys are taught not to cry and to “be strong” from early childhood., Emotional socialization, Cultural model of emotions, A popular influencer always shows a happy life on social media, even when feeling lonely and depressed., Emotional labor, Emotional regime, At a funeral, everyone remains quiet and serious, even if some people do not feel very sad., Emotional norms, Rituals of feelings, In a Japanese company, employees avoid openly disagreeing with their boss and hide negative emotions., Cultural model of emotions, Emotional regime, After lying to a close friend, Emma cannot sleep and feels ashamed for several days., Moral emotions, Embodiment of emotions, A teacher encourages students to talk about their fears and frustrations during class discussions., Interactional order of emotions, Emotional norms, In one culture, speaking loudly shows confidence. In another, it is seen as rude and aggressive., Contextuality of emotions, Cultural model of emotions, A company slogan says: “Always smile. Problems are opportunities.”, Emotional regime, Emotional capital, A child learns to say “thank you” and “sorry” even when they do not really feel grateful or guilty., Emotional socialization, Linguistic categorization of emotions, After moving to another country, Mark feels confused because people express emotions very differently there. make this task, Contextuality of emotions, Cultural model of emotions, Ethno-emotions

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