Closed, To get a quick response and to lead us to the next suitable question., Open, To allow us to find more information from the trainee, Probing, To help find the root cause of the issue., Reflective, Will help the questioner work out what happened., Leading, Designed to get a response the questioner really wants., Multiple-choice, Giving a person several answers can get them thinking about potential answers.

Questioning Techniques

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