Human factor, Mistakes or actions made by people, rather than failures in technology or systems., Have an effect on, To cause a change in a person, thing, or situation., Persuade, To make someone agree to do something by giving them good reasons., Persuasion skills, The ability to convince other people to agree with your ideas or plans., To be on call 24/7, To be available to work or answer client calls at any time, day or night., Work-life boundaries, Clear rules that separate your job responsibilities from your personal time., Work overtime, To spend extra hours at work beyond your regular schedule., Ruin a relationship, To destroy or badly damage a personal or professional connection with someone., End/ terminate the partnership with a client, To stop working together with a client and close the contract., Develop professionally, To learn new skills, gain experience, and grow in your career., Pull the archive, To find and take out old documents or records from storage., To retrieve archived files / data, To get back digital or physical information that was saved in long-term storage., Dig up old archives, To search deeply through very old records to find specific information., Set a fee/ the pricing/price for the client, To decide and fix the amount of money a client must pay for your services., Forge documents, To make illegal, fake copies of official papers or signatures., Charge a client, To ask a client for a specific amount of money as payment for your work., Evade taxes, To illegally avoid paying the full amount of money you owe to the government., Tax evasion, The illegal action of not paying taxes, Loopholes, Small mistakes or ambiguities in a law that allow people to avoid doing something they should., Open space office, A workspace where there are no walls or separate rooms between employee desks., It’s human to err, A saying which means that everyone makes mistakes and nobody is perfect.

20.06

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