What is the primary goal of being more mindful in the initial process?, Move every case forward as quickly as possible, Catch issues earlier and reduce rework, Reduce the amount of information reviewed, Transfer responsibility to the next person, Why does every step in the initial process matters?, Every step impacts the next person in the workflow, Every step requires management approval, Every step must be completed twice, Every step changes the employee's benefits, If your computer could talk after a long workday, what would it most likely say?, “Is it Friday yet?”, “I need a vacation.”, “Please stop opening more tabs.”, “All of the above”, When completing a refresh, which section should be used every time in both Navigator and EASE?, Payroll, Employee History, Benefit Eligibility, Reports, When refreshing a New Hire in Navigator, what should you confirm is available?, Payroll Processing, Annual Enrollment Report, New Hire Enrollment, Carrier Invoice, How does the average employee build arm strength at work?, Carrying office supplies, Lifting their coffee cup 47 times a day, Going to the gym, Lifting boxes, When an employee changes status, what information should be verified during a Qualifying Event review?, Only the employee's name, Carrier invoice, Employee's benefit deductions, Hours and eligibility information, What is the goal of writing clearer and more detailed E-Guide notes?, Reduce questions by giving clear instructions, Make the process harder to follow, Increase the number of questions received, Replace all communication between teams, If the same question keeps coming up repeatedly, what should we do?, Continue answering it individually each time, Add a clarification note to the E-Guide, Ask the employee to solve it independently, Ignore the question, What is the unofficial universal cure for a stressful workday?, Coffee, Snacks, Watching a funny video, All the above

Data 101 - Mindful Initial Process Activity

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