You are going through airport security., What things do you normally have to take out of your bag? - What might the security officer ask you to remove? - What do you usually have to take off? - Where do you put your jacket, belt, phone and other belongings? - What do you do with your liquids? - Do you remember the rules about liquids at airports? - What would you do if you weren't sure whether you could take something through security?, The security officer gives you an instruction, but you don't understand exactly what they want you to do., How would you ask them to repeat the instruction? - How could you check that you understood correctly? - What could you say if they were speaking too quickly?, After going through the scanner, you realise that something is missing., What would you do? - Who would you speak to? - How would you explain what happened?, AT THE GATE - You hear an announcement, but you don't understand it, What would you do? - Who could you ask? - How would you find out if the announcement was about your flight? -, The screen shows a different gate from the one on your boarding pass., What would you check first? - Who could you ask? - How would you make sure you are going to the right gate?, Your flight is delayed., What information would you want to know? - What would you ask the airline staff? - If you have a connecting flight, what would you be worried about?

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