We have a new problem. Some students are taking the wrong laptop., Why is that happening?, The device labels are very similar, so students sometimes choose the wrong one., We need a solution. What do you suggest?, I think we should use QR codes. Students can scan the laptop before taking it., That could work. One advantage is that LabLink can check the reservation immediately., Is there any problem with that solution?, Yes. Some students may not have a phone or scanner., What about using a 4-digit pickup PIN instead?, That is a good alternative. Students can give the PIN to the lab assistant., I agree, but students may forget the PIN., True. If they forget it, they will need help from the lab assistant., Good. Let’s test both solutions and choose the one that works best.

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