Step 1 - Identify the problem, Step 2 - Research the knowledge base/internet if possible, Step 3 - Establish a theory of probable cause, Step 4 - Test the theory to determine the cause, Step 5 - Establish a plan of action to resolve the problem and identify potential effects, Step 6 - Implement the solution or escalate as necessary, Step 7 - Verify full system functionality and, if applicable, implement preventive measures , Step 8 - Document findings/lessons learned, actions, and outcomes,

Explain the troubleshooting methodology.

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