1) formal beginning a) Dear Sir/Madam b) Hello Reem, c) Hi Mr Ahmad 2) Opening remarks a) I would like to ask about the working hours b) I am writing to request further information c) hope you help me 3) Main body  a) I am the event organizer b) Firstly, I would be grateful if you could tell me c) Thanking you in advance for your help, 4) formal closing remarks  a) I look forward to your reply b) see you soon c) Wish me luck!

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