1) The 1st paragraph of a letter/ email should state... a) Your reason for writing? b) Your return contact details? c) What you want to happen (the outcome)? 2) If you need to add a reference line to a letter, it should go... a) At the top (first line)? b) Under the recipient's address? c) Under your name (last line)? 3) You should sign-off a formal email... a) Yours faithfully? b) Kind regards? c) Yours sincerely? d) Love, hugs and kisses? 4) The greeting (salutation) of a formal letter/ email should read... a) Yo Bro? b) Dear Ms Collins? c) To whom it may concern? d) Dear Sir/ Madam? 5) When writing a letter, if you do not know the name of the person you're writing to, you should sign-off with... a) Kind regards b) Yours faithfully, c) Yours sincerely, 6) Which sign-off is written correctly? a) Your sincerely b) Yours sincerely, c) Yours Sincerely d) your sincerly 7) When writing a letter/ email, the second paragraph should focus on... a) The details (5ws + 1h)? b) Your reason for writing? c) What you want to happen (the outcome)? 8) When writing a letter, how many lines should you leave between the sign-off and your name? a) 2 b) 5 c) 10 9) When writing an email, where should your name appear? a) 1 line under 'Kind regards' b) 5 lines under 'Kind regards' c) Next to 'Kind regards' 10) A letter/ email should generally be a minimum of how many paragraphs in length? a) 1 b) 2 c) 3 11) Why is it important to complete the subject line in an email? a) It makes it easy to search for / find. b) It makes the reader want to read it. c) It gives the reader an idea what the email will be about. d) It makes the reader decide whether to read it.

Letter/ Email writing comparison

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