Lucy: Simon, can you help me? I can’t print anything.Simon: Is the ____ on? Lucy: Yes, it is. Simon: Hmm, maybe turn it off and then turn it ____ on again. Lucy: I did that. Nothing happened. Simon: Okay, well maybe there is a ____ problem. Lucy: How can I ____ if that’s the problem? Simon: You can run a test on your computer. It’s really quick, let me show you. Okay, let’s ____. Lucy: No, it’s not the connection. Maybe the paper size is ____? Simon: Let’s see. Oh, it’s not the ____ size. Lucy: Okay, you need to change it to the ____ paper size. Simon: Alright. Let’s see if this works. Lucy: Yes! It’s working. Simon: Great! Thanks, Simon. Lucy No ____.

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