1) You took the order, your guest ordered a Mexican salad. Unfortunately, the cook told you that it is not available. Return to your client and explain the situation. 2) You are dealing with a very pretentious guest. He complained about the milk to coffee ratio in the cappuccino. Talk to him. 3) Due to an overload, the order will be ready later than expected. Go to the table and talk to the guests. 4) Some people want to sit but there isn't any table free. They don't have a reservation. Explain the situation to them and give solutions. 5) The guest wants to takeaway some food. Tell him that he should wait for some additional 40 minutes. 6) It's 1 AM and the restaurant closes. Announce politely your guests.

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