1) Good evening, madam a) Hello b) Here you are c) Thank you! d) Goodbye 2) Can you spell your surname? a) It's Smith b) A-N-N-A S-M-I-T-H c) S-M-I-T-H d) A-N-N-A 3) Can I have your passport, please? a) That's right b) Yes, here you are c) Yes, thank you! d) Good evening 4) Enjoy your stay! a) Here you are b) Hello c) Thank you d) Just a second 5) It's 7 pm. What do you say? a) Good morning b) Good evening c) Good afternoon d) Good night

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