1) A person who is an expert in their field of work and is responsible for administering all or parts of a business. a) Visionary b) Manager c) Subordinate d) Sales Clerk 2) A series of steps to help an individual make the best possible choice to meet their needs. a) Decision Making Process b) Goals c) Objectives d) Planning 3) Projecting a strong sense of motivation and direction for employees, to help encourage high performance. a) Planning b) Organizing c) Leading d) Controlling 4) A desired result that must be accomplished over a period of time. a) Vision Statement b) Goals c) Mission Statement d) Decision Making Process 5) Creating a detailed plan to meet goals by analyzing information, setting timelines and making decisions. a) Organizing b) Leading c) Controlling d) Planning 6) The process of establishing orderly uses of all resources and activities to work toward the set goals. a) Organizing b) Leading c) Controlling d) Planning 7) An inspirational statement that describes what a company wants to become. a) Goals b) Vision Statement c) Mission Statement d) Objectives 8) A statement that describes the company's reason for existing now. a) Goals b) Vision Statement c) Mission Statement d) Objectives 9) Something that one's effort can accomplish to help reach a goal. a) Goals b) Vision Statement c) Mission Statement d) Objectives 10) A process that regulates the business's activities to ensure the goals that were set, are getting accomplished. This also includes monitoring employees. a) Planning b) Organizing c) Leading d) Controlling 11) The problem solving process of using resources to achieve goals through planning, organizing, staffing, directing and evaluating. a) Management b) Working c) Decision Making Process d) Goals 12) Managers can either help a business succeed or fail. a) True b) False 13) Short -term goals are something businesses want to accomplish within 1-10 years. a) True b) False 14) Organizational Structures is a system created, through a chart, to show the primary reporting relationship that exist within a company. a) True b) False 15) Employee evaluations are crucial for employees and managers. It can provide feedback and be an opportunity for a raise. a) True b) False 16) In this type of leadership, the manager makes the final decision after getting input from the team members. a) Democratic b) Autocratic c) Laissez-Faire d) Transformational e) Transactional 17) In this type of leadership, the manager is inspiring. a) Democratic b) Autocratic c) Laissez-Faire d) Transformational e) Transactional 18) In this type of leadership, the manager relies on the employees and only gives input when asked. a) Democratic b) Autocratic c) Laissez-Faire d) Transformational e) Transactional 19) In this type of leadership, the manager makes all the decisions and does not seek input from employees. This is best used in the military or if something has to be accomplished quickly. a) Democratic b) Autocratic c) Laissez-Faire d) Transformational e) Transactional 20) This type of leadership works best in a sales environment. There is order and structure and employees are rewarded for their effort. a) Democratic b) Autocratic c) Laissez-Faire d) Transformational e) Transactional

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