Is the c---------------------- always right?, Have you c--------------------- lately because you didn't like a product or service?, Are you l----------- to any brand? Why?, Are staff in your company t------------------- in customer care?, How can a company measure customer s-----------------?, What company you buy from shows that they c-------- about customers?, Has a product recently lived up to your e----------------------?, How important is good customer s------------------ to the success of a business?, Should a company always agree to refund a customer if he or she is u-------------------?, Have you ever had a bad experience when phoning a customer service c------------ c-----------?.

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