1) The most common customers' desire is receiving something for free. a) After a Preposition b) Sentence Subject c) Verb to be Complement d) After a Phrasal Verb 2) Speaking with wrong intonation may affect communication. a) After a Phrasal Verb b) Sentence Subject c) After a Preposition d) Verb to be Complement 3) Sometimes, agents complain about using many tools and replying to the customer at the same time. a) After a Preposition b) Verb to be Complement c) After a Phrasal Verb d) Sentence Subject 4) I'll look into getting the best deal for you. a) After a Phrasal Verb b) Sentence Subject c) After a Preposition d) Verb to be Complement 5) Collecting customers' information can be difficult when there is a lot of background noise. a) Verb to be Complement b) After a Preposition c) After a Phrasal Verb d) Sentence Subject 6) My job is helping people and guiding them on their purchases. a) Sentence Subject b) After a Preposition c) Verb to be Complement d) After a Phrasal Verb 7) The technician put off visiting the customer.  a) After a Phrasal Verb b) Sentence Subject c) After a Preposition d) Verb to be Complement 8) Thank you for contacting us today. a) After a Phrasal Verb b) Verb to be Complement c) After a Preposition d) Sentence Subject

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