1) While I am working on the production line, I place my production part into a 100°C oven and then I noticed that the Work Instruction asked for 80°C? Is this a non-conformance? a) Yes, this is a non-conformance b) No, the part is still getting hot c) Maybe but no one noticed 2) When are NCRs raised? a) When the team leader feels that it is necessary to raise an NCR b) When the maximum allowable rework has been performed and there are no failure codes in the failure codes document for the non-conforming product c) When the non-conforming product has been rejected d) When daily targets are not met 3) When a product is suspected of non-conforming, what should you do? a) Scrap the parts immediately  b) Continue processing  c) Report to Team Leader, apply WIP label, clearly label and state “For Engineering Evaluation” and place in designated Hold area   4) When a non-conforming product is detected, what action must be taken prior to rejecting the part? a) Pass the non-conforming product to the Team leader b) Continue processing the non-conforming product without informing anyone  c) Check work instructions for any allowable reworks or repeatable process steps and check that rework has not exceeded the maximum allowed limit d) Fill in a material rejection label and then place non-conforming product in a clearly labelled ESD shielded pouch (for ESD only) and place in designated scrap location 5) How should a scrap part be handled? a) Placed in the same location as good parts  b) Clearly labelled with a W.I.P. identification docket and placed in a separate location away from good products  c) Placed in the waste bin away from good products  d) Clearly labelled with a Reject, Scrapped Label and placed in a separate location away from good product 6) There is a concession on the operation that you are working on, you missed the training. What do you do ? a) I will read it to understand how it work and just do it. b) Get trained and signed off on concession before doing the operation c) It is an easy task, I will help my buddy on that operation and she or he can sign. 7) There is a concession on the operation that you are working on, you missed the training. Today the team leader show you how to do it and request you to help. Are you allowed? a) Yes, I am very confident to do it. b) No, I haven’t been trained properly by a Trainer or Engineer. c) Maybe I will help so that we can finish the output quicker. 8) How we apply Concession number? a) The concession number must be recorded during the oracle transaction by scanning the label on the concession copy. b) The concession number can be recorded in Oracle or paper DHR across MQ and LC c) You must be trained and signed off to understand the specific concession for the operation d) All of the above

Core Skills Training Pack: NCR/Concession Procedures

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