1) Validate the feelings not the actions. Try to name the feeling which the learner is having. ‘I can see you are angry and maybe disappointed’ a) Regulate b) Relate c) Reason 2) Offer the learner a quiet, safe space to sit down away from noise and other people a) Regulate b) Relate c) Reason 3) Offer the learner some ways to solve the problem a) Regulate b) Relate c) Reason

Regulate Relate Reason (quiz)

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