Explaining the problem: I've/We've got a problem with..., There are some problems with..., I/We can't..., We did X ..., but it didn't work., Responding and thanking: Don't worry., That would be great., Thanks a lot for your help., No problem., Promising action : I'll speak to..., I'll explain the situation/call..., I'll let you know as soon as I can.,

Solving problems

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