Asking what the problem is: What's the matter?, How can I help?, What's wrong?, Telling and Explaining the problem to the worker: The room is always freezing, The TV keeps turning off, The air conditioning won't start., I'd like to report a problem. There's something wrong with my bed. , Diagnosing the problem and giving advice: It looks/sounds like the TV isn't plugged in, Have you tried turning it off and on again?, The best thing would be to let staff fix it, Confirming a solution: That should fix it., That should sort it out., That should solve the problem., Telling the customer there is a problem: I'm sorry, but we don't have have al pastor right now, I'm afraid the elevator isn't working , I apologize, but there seems to be a problem with the card reader,

Group sort, problems

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