Emotional Intelligence - refers to the ability to recognize, understand, and manage our own emotions and the emotions of others., Communication Skills - Effective _____________ are crucial for building and maintaining healthy relationships., Stress Management - The ability to manage stress effectively, Physical Factors - It is where you select a location and configuration of seats so that the conversation can happen uninterrupted., Provide feedback - it is the facilitator should provide constructive feedback to the group members,

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