1) The area highlighted on the pictured vehicle service checklist is for which purpose? a) Inspect and record issues related to corrosion warranty b) Record pre-work body marks and condition c) Identify areas which require cleaning/ valeting d) Record items that are not fitted to the vehicle 2) Minimum parking brake efficiency on a dual hydraulic brake line circuit should be:- a) 15% b) 16% c) 18% d) 25% 3) What impact does water/ moisture have on brake fluid? a) Raises the boiling point of the fluid b) Lowers the freezing point of the fluid c) Lowers the boiling point of the fluid d) Raises the freezing point of the fluid 4) What impact would running a vehicle for long period of time with excessive toe-in have on the vehicle tyres? a) Tyres wearing out in the middle b) Tyres wearing out on both outer edges c) Tyres wearing out on the inner edge d) Tyre wearing out on the outer edge 5) Traces of milky deposits of sludge on the filler cap when removed could indicate the engine oil is mixing with:- a) Diesel fuel b) Petrol fuel c) Engine coolant d) Combustion gases 6) How should hazardous waste be removed from workshops? a) By licensed agencies b) In council black bags c) In a domestic waste skip d) Local re-cycle centres 7) For which purpose would a service adviser request a customer signature on a job car ? a) Check against fraudulent signature b) Verification of owner c) Authorisation for work requested on the job card d) Temporarily pass liability to the repairing garage 8) How often will a vehicle require an MOT once it is 3 years old? a) Annually b) Bi-annually c) Every 3 years d) Every 24 months 9) Information relating to repair procedures on a vehicle can be found in the:- a) Owners hand book b) MOT website c) Workshop manual d) Manufactures web page 10) An over-charging alternator could point to issues related with:- a) The drive belt being over-tensioned b) The vehicle battery requiring replacement c) A defective voltage regulator  d) A blown fuse

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