1) Tell me about yourself. 2) Why do you want to work here? 3) How do you define teamwork? (Remember to provide an example) 4) What would you do if you saw a co-worker stealing or doing something inappropriate? 5) Tell me about a time when you received a piece of critical feedback. (Accepting feedback and working to improve ourselves is important) 6) Tell me about a time when you made a mistake. (Remember that making mistakes is okay. Learning from them as well). 7) Tell me about a time you helped a co-worker? What happened? 8) Where do you see yourself in 2 years from now? (focus on the process) 9) What did you like least from your previous job)? (Talk positively about the previous company. Focus on new skills you'd like to develop or new challenges) 10) Tell me about a time you went above and beyond for a customer.  11) What are your weaknesses or areas of improvement? (Don't forget to mention what you're doing to improve). 12) Tell me about a time you made a difficult decision. 13) Tell me about a time you disagreed with your manager or a co-worker. (Learning to kindly disagree and still work as a team is vital) 14) How would you handle a difficult customer? mention all the steps you would follow. 15) How would you define empathy? (don't forget to include an example) 16) Tell me about your hobbies. 17) Do you own a credit card? debit card? with what bank? 18) What's your credit or debit card issuer? 19) Do you use any banking app? what do you think of it? is it useful? 20) Name 2 features that your current banking platform could implement to make your user experience better? 21) Have you ever had issues with your card or payments? How did you resolve it? was the representative useful? How do you believe you would have managed it better?

Basic Interview Questions + Banking

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