1) Discuss how the 'visitor' felt during the interaction 2) Explore the challenges of communicating with someone with dementia 3) Discuss effective communication strategies 4) How did you validate feelings? 5) How did you avoid arguments if there were some? 6) Did you use visual cues and prompts? 7) Do you understand the importance of remaining calm, was you able to do so? 8) Discuss how the 'Grandma/Grandad' role may have felt.

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