Miscommunication, What happens when people understand a message differently than intended?, Clarify, What verb means “to make something easier to understand”?, Feedback, What’s the business term for giving opinions about someone’s performance or ideas?, Persuasive, What word describes a way of speaking that convinces someone to do or believe something?, Articulate , What word means "able to express ideas clearly and effectively in speech or writing"?.

Unit 1 Upper intermediate

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