1) What are they talking about? a) A report b) A meeting c) A phone call d) A delivery 2) What will the woman do this afternoon? a) Meet the manager b) Finish a report c) Go to lunch d) Make a phone call 3) What is being announced? a) A new store opening b) A delivery schedule c) A job offer d) A special sale 4) Where is this announcement being made? a) In a university b) On a train c) In a supermarket d) At a restaurant 5) She ___ to work by bus every day. a) go b) goes c) going d) gone 6) They are ___ a new project this week. a) starting b) started c) start d) to start 7) The report was sent ___ email yesterday. a) by b) with c) at d) in 8) fill in the blank a) in b) within c) after d) at 9) What is the purpose of this email? a) To ask for payment b) To cancel an order c) To confirm a shipment d) To provide a receipt 10) Why will the library be closed? a) It’s a holiday b) A staff meeting c) Maintenance d) Renovation 11) When will the library open again? a) July 3 b) July 4 c) July 5 d) This weekend 12) What kind of document is this? a) A personal letter b) A news article c) A business report d) A public notice

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