OUTSTANDING, Rating OS: delivers the core result, goes beyond it, simplifies processes and is ready for more responsibility now., BILATERAL, Type of year-end process where employee and manager rate independently, without seeing each other’s rating., ENIGMA, Block 7 in the 9-Box image: high potential with low performance, the rarest block., COMPETENCY, An observable behavior tied to company values, such as trust or teamwork, used to turn opinion into evidence., KIRKPATRICK, Name of the four-level model: reaction, learning, behavior, results., EXPERIENTIAL, The type of learning that makes up 70% of the 70-20-10 model: challenging assignments, rotation and projects., CALIBRATION, A cross-checked group session where managers, peers, HR and the Director place each person in the 9-Box., MENTORING, Guidance from a more experienced person; part of the 20% social share of the 70-20-10 model.

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