Could I send you the email tomorrow?, I'm sorry, but I need it before the end of the day., Do you mind if I take this box?, No, not at all. Go ahead., Could you just sign here, pleasere, Certainly. Could I use your pen?, Would you mind waiting a few minutes?, No, that's fine. I'm not in a hurry., Do you think I could leave early?, Yes, sure, if you've finished everything., I need a quotation as soon as possible., No problem. How many do you need?, Is it all right if I phone back later?, Yes of course. I'll be here until 7.p.m., Could I ask you to deliver in Saturday?, I'm afraid not. Our drivers don't work that day.

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