1. What is management?, A. It is the process of working with people and resources to accomplish organizational goals., B. It is the process of dealing with or controlling things or people., C. It is the administration of an organization, whether it is a business, a non-profit organization, or a government body., All of these., 2. Which of the following is not a function of management?, A. Organizing, B. Reciting, C.Planning, D. Staffing, 3. What is System Analysis?, A. It is the process of identifying and grouping work to be performed., B .It is guiding and leading the people in an organization., C. It is the process of putting people to jobs., D. It is the process of identifying problems and organizing the facts and details of a system., 4. TQM stands for?, A. Total Quantity Management, B. Tactful and Quality Management, C. Total Quality Management, Total Quality Milestone, 5. Which of the following is not an importance of TQM?, A. It provides avenue for solution., B. It ensure quality in a company's product and services., C. It encourages innovation., D. It provides satisfaction to costumers.

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