1) Have you ever bought or sold anything online? What? Did you pay or get a good price? 2) Have you ever bought something online and had a problem with it? What was it? What did you do? 3) Have you ever had an argument with a shop assistant? What was it about? 4) Have you ever tried to change something without the receipt? Were you successful? 5) Have you ever accidentally taken something from a shop without paying? What did you take? What happened? 6) Have you ever bought shoes without trying them on? Did they fit? 7) Have you ever got to the supermarket checkout and then found you didn't have enough money? What did you do? 8) Have you ever lost your credit card? Where did you lose it? Did you get it back?

Have you ever...?

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