Sample 1, All three message points are attempted, but some parts are not fully clear., The reason is too general, so the reader may still need more information., The return offer is not specific because it does not say exactly when the book will be returned., A language error makes the return offer less clear., Sample 2, All three message points are clearly covered., The reason is clear and specific., The return offer is clear because it gives a specific time., The language is accurate enough for the message to be understood clearly..

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