You are working in a group of four. One member, hasn’t attended meetings and hasn’t done his part. The presentation is tomorrow, and the group is stressed. / We need to talk about... It's not fair that... What if we...?, You have an important assignment due today, but you couldn’t finish it because of personal problems. / I'm sorry for... Would it be possible to...? I understand, but..., You bought headphones last week, but they stopped working. You go back to the store, but the employee says there is no refund without a receipt. / I bought this here... Is there anything you can do...? I would appreciate it if..., You completed a task incorrectly because you misunderstood the instructions. Now your teacher or supervisor is disappointed. / I thought I had to... I realize now that... Can I fix it?, A classmate is angry because they think you didn’t include their idea in a group assignment. / I didn't mean to... Let's talk about it... How can we fix this?, A friend asks you to do their part of a shared assignment because they don’t understand anything. / I can't do it for you... Maybe we can study together... I'm also busy with...

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