Describe the context, Get clear on who's involved and what's really going on before judging anything., Focus the review, Decide exactly what you're going to look at, so your review stays specific and useful., Gather evidence, Collect real feedback and results instead of relying on gut feel., Reflect and analyse, Look honestly at the evidence to see what worked and what didn't., Identify actions, Work out what will actually change as a result of what you've learned., Share and embed, Talk the change through with someone else so it becomes a habit, not a one-off.

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