So, what we're all looking to achieve today is to ..., Focus on common ground, Let's be open today and come up with some new ideas., Encourage people to be creative, [Francesca], do you see any quick wins with regard to... ?, Ask people directly for solutions, [Kate] what might be the benefits of [Jin's] line of thinking?, Make people engage with others' ideas, So, let me just check we're all on the same page., Paraphrase to ensure team understanding, [Emily] you haven't said much. Any thoughts?, Include quieter individuals, [Marco], I'll come back to you in a second, if I may, because …, Quieten louder individuals, I think both perspectives are very valid because …, Manage different views positively

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