hear, I'm very sorry to .... that., inconvenient, That must have been very ... for you. (niewygodne), unacceptable, That's totally .... (nie do przyjęcia), sort out, You have my word that we'll .... this ..... (rozwiążemy), make up, How can I ......... it ....... to you? (jak mogę to zrekompensować), happen, I promise it won't .... again. (To się więcej nie powtórzy).

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