1) What is a method for evaluating training effectiveness? a) Observing Leaders b) Surveys c) OJT d) Comparing Documents 2) Developing employees a) reduces turnover b) isn't a value add c) is a legal requirement d) does not help consumers 3) Pop Quizzes are a) 5-10 questions b) 4-5 questions c) 3-5 questions d) 1 questions 4) Which is true about surveys? a) You must give your name b) You get extra pay c) They have no value d) You can remain anonymous 5) Exceptional training uses________ material. a) a variety b) two pieces of material c) no d) purchased

Exceptional Training Programs

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