1) Can I _____ a quick comment on your essay?  I think you should have ______more use of your research materials to support your ideas. You _____ some good points and, overall you _______ a good job, but you could still ________ some improvements in the final version. a) get, making, make, does, do b) make, made, made, did, make c) do, did, making, doing, do 2) Some of our customers have been __________ complaints about our service. We need to ______ some changes to our procedures. I know everyone _________ their best, but remember that we can’t _______ business without customers! I’m not asking you to ________ friends with them, but please _______ more of an effort to serve the customers better than ever. a) making; make; does; do; make; make b) making; did; makes; do; make; make c) doing; make; did; do; made; make 3) I’ve __________ a decision to ________ a course in computing. I hope to _______ a qualification in Computer Science. a) make, did, got b) got, did, made c) made; do; get 4) We need to _____ some shopping for dinner this evening – and by the way, I _______ it last time, so it’s your turn to cook. To be fair, though, I’ll ____ the ironing. a) make, do, did b) do; did; do c) did; made; do 5) I think we ________ a mistake in buying this car. We’ll never _____ our money back when we sell it. a) made; get b) make; got c) did; make

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