Tell me about how this situation affects you., Yes, I think I can make that happen., How about if we move the deadline? , Is there another way to approach this situation?, How can we identify a mutually satisfactory outcome?, How would you feel about a joint venture?, Would you consider lowering the price?, What are your main concerns?, Let’s try and look at this from another perspective., I’m afraid that wouldn’t work for us.,

Negotiation Intermediate

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