Excellent communicators become go-to people in an organization because ____ equate efficacy with effective ____. Great communicators contribute more to their organizations and receive more ____ for promotion and recognition in their careers. When a great communicator ____ a co-worker, he takes the time to say, “good morning” and “how’s your day going?” The effect of the relationship-building forays is incalculable. The speaker demonstrates that, no matter how busy or ____ they are, they have time to care about others. Great communicators obtain the ____, insight, and forward-thinking ability necessary to earn the respect of their colleagues and acquaintances Coworkers will not listen if they do not believe that the communicator is bringing expertise to the table, but will spend time with them if they ____ their knowledge and the value that the communicator brings to the conversation. Excellent communicators use this information in order to read between the spoken lines to understand the whole ____ of the other person and their thoughts and needs. If you find yourself (and that little voice in your head) arguing, prepping your ____, or refuting what your colleague is saying, you are not focused on thoroughly understanding her communication. Nonverbal ____ is a powerful voice in any interaction. The voice tonality, body language, and facial expressions speak more loudly than verbal communication or the actual words in many communication exchanges. Communicators know the ____ of information that they lose when they communicate via email, phone, IM, or texting. The youngest generation at work may not recognize the ____ of talking with coworkers in person. If you want information that is richer and deeper, and for discussion and exchange, solid communicators seek out their co-workers.

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