PART 1: Listen and Repeat, PHẦN 1: Lắng nghe và lặp lại, 1, I need help, 2, I don’t understand, 3, Let me check., 4, I’ll call you back, 5, That’s not working, 6, I’m looking for the restroom., 7, I’m not sure about that, 8, I’ll take care of it., 9, That works for me, 10, Give me a minute., PART 2: Slot Speaking, PHẦN 2: Phản xạ., Tôi đang tìm nhà vệ sinh, I’m looking for the restroom, Chờ tôi một chút, Wait a second, Không sao đâu, It’s okay, Tôi không chắc, I’m not sure., Để tôi kiểm tra, Let me check., Tôi không hiểu, I don’t understand., Tôi cần giúp, I need help., Nó không hoạt động, It doesn’t work., Cho tôi thêm thời gian, I need more time., Tôi sẽ quay lại sau, I’ll be back later., PART 3: Frame Completion, PHẦN 3: Hoàn thành câu, I need ___, I need more time., I’m looking for ___, I’m looking for the manager., There is a problem with ___, There is a problem with the internet., I don’t understand ___, I don’t understand this instruction., I’ll ___ later, I’ll call you later., I’m sorry for ___, I’m sorry for being late., I’m worried about ___, I’m worried about the deadline., Why don’t we ___?, Why don’t we try again?, Maybe we should ___, Maybe we should talk about it., Is it okay if I ___?, Is it okay if I leave early?, PART 4: REAL-LIFE MINI SITUATION, PHẦN 4: Tình huống đời thật., 1.Máy không hoạt động:Bạn đang ở tiệm. Một thiết bị không hoạt động đúng.Nói cho người kia biết vấn đề và nhờ kiểm tra., “Excuse me, there’s a problem with this machine.It doesn’t work properly.I tried to turn it on, but nothing happened.I’m not sure what’s wrong.Can you check it for me?I need to use it now.Thank you.”, 2. Lịch làm bị thay đổi:Bạn vừa phát hiện lịch làm của mình bị đổi.Hỏi lại cho rõ và xác nhận thông tin., “Hi, I just want to check something.I saw that my schedule was changed.I’m not sure if that’s correct.I thought I was working in the morning.Can you confirm it for me?I just want to make sure.Thanks.”.
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