The company messed up the complaint badly., FORMAL, INFORMAL, The disagreement escalated once senior management became involved., FORMAL, INFORMAL, We need to resolve this issue before the client meeting., FORMAL, INFORMAL, Calling this a success is a bit of a stretch., FORMAL, INFORMAL, He argues the delay was unavoidable, but I'm not convinced., FORMAL, INFORMAL, I'll look into it and let you know what happened., FORMAL, INFORMAL, The complaint was mishandled at several stages of the process., FORMAL, INFORMAL, It was an awkward conversation because his behaviour had upset the team., FORMAL, INFORMAL, She called him out for interrupting his colleague., FORMAL, INFORMAL, The disagreement blew up after the email was sent to senior management., FORMAL, INFORMAL, Describing this as a success seems difficult to justify., FORMAL, INFORMAL, Fair enough, but we still need evidence before changing the policy., FORMAL, INFORMAL, I will investigate the matter and report back with my findings., FORMAL, INFORMAL, He says the delay was unavoidable, but I don't buy it., FORMAL, INFORMAL, I'll get back to you once I've checked the figures., FORMAL, INFORMAL, We need to address this issue before the client meeting., FORMAL, INFORMAL, Cancelling the meeting without explanation was a bad look., FORMAL, INFORMAL, His behaviour was challenged after he repeatedly interrupted his colleagues, FORMAL, INFORMAL, Several managers pushed back against the new working-hours policy., FORMAL, INFORMAL, I will respond once I've reviewed the figures., FORMAL, INFORMAL, Several managers raised concerns about the proposed working-hours policy., FORMAL, INFORMAL, It was a sensitive conversation because his behaviour had affected team morale., FORMAL, INFORMAL, I take your point, however we still require evidence before revising the policy., FORMAL, INFORMAL, Cancelling the meeting without explanation was potentially damaging to the company's reputation., FORMAL, INFORMAL

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