What is the initial reason Ben is unable to access his account?, He forgot his password, His app was outdated, The app was deleted, His phone battery died, Why was Ben unable to reset his password immediately after clicking the reset button?, The reset link expired, He entered the wrong email address, The internet was not working, The server was down, To which menu did Ben navigate to try and fix his connection problem?, App store, Settings, Password manager, Browser, According to Emma, what is a common reason why apps might stop working correctly?, The screen resolution is wrong, The memory is full, The device is too old, They need update, What happened to Ben's phone during his attempt to fix the app?, It overheated, It performed a factory reset, It ran out of power and died, The screen cracked, Which secondary device did Ben use after his phone became unavailable?, A desktop computer, A laptop, A tablet, A smartwatc

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